A company trying to engage in a social interaction with the customers is at the _____ level of relationship marketing.
A)first
B)third
C)second
D)fourth

Question

Quizplus · Accepted Answer

The second level of relationship marketing involves interaction and engagement with the customers to foster a two-way relationship. Therefore, a company trying to engage in social interaction with its customers is at the second level.

A Company Trying to Engage in a Social Interaction with the Customers