You have been chosen to serve as a member of the committee that will select finalists for the Malcolm Baldrige National Quality Award established by the U.S.Congress.
Required:
Which of the following companies would you select as one of the finalists for the award?
A) a company with high market share
B) a company with low employee turnover rates
C) a company that ranks high on customer satisfaction
D) a company that has received the ISO 9001:2008 certification
E) a company that is typically referenced as a benchmark partner
Correct Answer:
Verified
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