Your insurance firm depends on trained telemarketers to sell its policies.After a bad experience with a call center overseas,the company has set aside a large space in its headquarters which all its callers will use.Your firm is now engaged in:

Question

​Your insurance firm depends on trained telemarketers to sell its policies.After a bad experience with a call center overseas,the company has set aside a large space in its headquarters which all its callers will use.Your firm is now engaged in:

Quizplus · Accepted Answer

Backshoring refers to bringing back business operations to the home country after experiencing issues with outsourcing, offshoring or nearshoring. In this scenario, the insurance firm faced a bad experience with a call center overseas and has now set up a space in its headquarters for all its callers to use, indicating a move towards bringing its telemarketing operations back in-house.

​Your Insurance Firm Depends on Trained Telemarketers to Sell Its

Your Insurance Firm Depends on Trained Telemarketers to Sell Its