Match Each Item with the Correct Statement Below

Match each item with the correct statement below.
-_____ is the second level of brand loyalty at which buyers rely on previous experiences with the product when choosing it,if available,over competitors' products.

A) trade dress
B) brand preference
C) brand insistence
D) generic product
E) family brand
F) brand equity
G) product diversification
H) trademark
I) brand extension
J) consumer innovator
K) brand name
L) private brand
M) brand manager
N) universal product code (UPC)
O) cannibalization
P) product liability
Q) captive brand
R) brand mark
S) line extension
T) label