Which of the following is not considered to be a valid performance measure of a waiting line system?
A) the average number of customers waiting in line
B) the average number of customers in the system
C) the average amount of time customers spend waiting
D) the arrival pattern
E) the system utilization rate

Question

Quizplus · Accepted Answer

The arrival pattern is not a performance measure of a waiting line system. It is a characteristic of the input to the system and cannot be controlled or measured as a performance metric. The other options, such as the average number of customers waiting, average number of customers in the system, average waiting time, and system utilization rate are all valid performance measures that can be used to evaluate and improve the performance of a waiting line system.

Which of the Following Is Not Considered to Be a Valid