Which of the following waiting line systems best describes a bank with a single waiting line that feeds customers to multiple identical servers?
A) single-server, single-phase
B) single-server, multi-phase
C) multi-server, single-line, single-phase
D) multi-server, multi-line, single-phase
E) multi-server, multi-phase

Question

Quizplus · Accepted Answer

A bank with a single waiting line that feeds customers to multiple identical servers is best described as a multi-server, single-line, single-phase waiting line system. This means that there are multiple servers available to serve the customers, but they all operate out of a single waiting line and there is only one phase of service (i.e. each customer only needs to be served once).

Which of the Following Waiting Line Systems Best Describes a Bank