Which of the following is not considered to be an element of a waiting line system?
A) the priorities used for controlling the line
B) the customer population source
C) the service system
D) the arrival and service patterns
E) the average amount of time customers spend waiting

Question

Quizplus · Accepted Answer

The average amount of time customers spend waiting is a performance measure or outcome of a waiting line system, not an element of the system itself. Elements of a waiting line system include factors that define or influence the structure and function of the system, such as the customer population source, the service system, the arrival and service patterns, and the priorities used for controlling the line.

Which of the Following Is Not Considered to Be an Element