What tool is useful in helping everyone develop a clear picture of how an operation or process works?
A) Control chart
B) Pareto analysis
C) Checklist
D) Flowchart
E) Scatter diagram
Correct Answer:
Verified
Q29: The plan-do-study-act cycle is often called the
A)
Q30: For a cause-and-effect diagram, causes could be
Q31: External failure costs include
A) Scrap
B) Litigation costs
Q32: Costs of quality inspections, testing, test equipment,
Q33: In using Quality Function Deployment, _ is
Q35: In the plan-do-study-act cycle, what is studied?
A)
Q36: Quality Function Deployment begins by
A) Translating scores
Q37: A useful tool for translating customers' everyday
Q38: A checklist is a list of common
Q39: The strength of the relationship between customer
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