You are writing an internal proposal to suggest that your company purchase a new ticket-tracking system, called Tick-Track, for the company's information-technology help desk. Which of the following is the best point to make in the introduction of your proposal?
A) Tick-Track is made by a company that was just bought by Google.
B) Tick-Track is designed to take advantage of the latest developments in database-search technology.
C) We estimate that the response delays caused by our current ticket-tracking system are costing the company $1,000 per day in lost productivity.
D) Tick-Track is a web-based system.

Question

Quizplus · Accepted Answer

The best point to make in the introduction of your proposal would be the financial impact of delays caused by the current system, as this is a concrete and compelling reason for the company to invest in a new system. Options A, B, and D may be relevant points to make later in the proposal, but they are not as strong or urgent as the financial consideration.

You Are Writing an Internal Proposal to Suggest That Your