________ is an effective way to serve new customers who may have been overlooked by prior marketing efforts.
A)Consumer relationship management
B)Customer relationship marketing
C)Customer relationship management
D)Consumer relationship marketing
E)Customer relations marketing

Question

Quizplus · Accepted Answer

Customer relationship management (CRM) is the strategy of managing all interactions and communication with a company's customers to improve their overall experience and promote customer loyalty. By implementing CRM, companies can track customer behavior and preferences, and use that information to create personalized marketing efforts, including reaching out to new customers who may have been previously overlooked.

________ Is an Effective Way to Serve New Customers Who