Identify the roles being played in the following scenario.
When Brian goes to make his first cup of coffee for the day he notices the steamer on the company's industrial strength coffee machine isn't working and can't be fixed.He lets John know who in turn goes to Brenda for advice-she's the office expert in all things coffee and John is not a coffee drinker.Brenda suggests Ernie gather some information about the different machines on offer but does state her personal recommendation for the MegaJava450.When Ernie,a coffee lover,gives John information on seventeen different models,John goes with Brenda's personal recommendation and instructs Brian to make the purchase.
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