When a boss would like a subordinate to do something outside the zone of indifference,the manager must attempt to enlarge the zone to accommodate additional behaviors.

Question

Quizplus · Accepted Answer

The statement is true. When a boss wants the subordinate to take on tasks or responsibilities that are beyond their current job scope or job description, the manager needs to help the employee develop the necessary skills and competencies, thereby expanding their zone of indifference. In other words, the manager should try to make the new tasks align with the employee's interests, values, and long-term career goals. This can create a sense of motivation and engagement in the employee, leading to higher job satisfaction and performance.

When a Boss Would Like a Subordinate to Do Something