The radical redesign of business processes for dramatic improvement is termed _____________.
A) reengineering
B) six sigma
C) right sizing
D) benchmarking

Question

Quizplus · Accepted Answer

Reengineering involves the radical redesign of business processes to achieve significant improvements, while the other options (six sigma, right sizing, benchmarking) may involve improvements to existing processes but not a complete redesign.

The Radical Redesign of Business Processes for Dramatic Improvement Is