Question 1

Our first interaction with individuals makes us aware of

Accepted Answer

Our first interaction with individuals allows us to identify surface-level diversity, which includes visible characteristics such as age, gender, race, and physical appearance. Collective diversity refers to diversity within a group or organization, deep-level diversity pertains to differences in personalities, values, and beliefs, and value-based diversity refers to differences in core values and beliefs.

Question 2

Gender discrimination is prohibited by which of the following laws?

Accepted Answer

Title VII of the Civil Rights Act prohibits discrimination on the basis of sex, which includes gender discrimination. The Age Discrimination Act prohibits discrimination on the basis of age, the Americans with Disabilities Act prohibits discrimination on the basis of disability, and the Occupational Safety and Health Act regulates workplace safety.

Question 3

Demographic traits make up

Accepted Answer

Demographic traits such as age, gender, race, ethnicity, and education level are typically considered surface-level diversity because they are easily observable and do not necessarily indicate deeper cultural or individual differences.

Question 4

Which of the following is a deep-level diversity trait?

Accepted Answer

Deep-level diversity traits are characteristics that are not easily observable such as personality, values and beliefs. Aggressiveness is a personality trait, therefore making it a deep-level diversity trait. The other options are surface-level diversity traits as they can be easily observed.

Question 5

Stereotypes

Accepted Answer

Stereotypes often lead to unfair decisions being made because they are based on preconceived notions and assumptions about a group, rather than individual characteristics and behaviors. This can result in discrimination and prejudice towards certain individuals or groups.

Question 6

Research indicates that groups with faultlines exhibit which of the following characteristics?

Accepted Answer

Research indicates that groups with faultlines tend to have subgroups that hold different opinions or cultures, making communication and cooperation more difficult. However, if these groups can establish certain norms, such as respect for differences and open communication, they may still perform well. Therefore, choice C is the best answer. Choices A and B are incorrect because having faultlines does not necessarily lead to better decision-making or increased creativity. Choice D is also incorrect because not all diverse teams have faultlines.

Question 7

"Eskimos are bad drivers," is an example of a

Accepted Answer

This statement is a stereotype, which is an oversimplified and generalized belief about a particular group of people. It is not a surface-level or deep-level diversity trait, as those refer to more inherent characteristics such as age, gender, or personality traits. It also does not describe a faultline, which is a division within a group based on actual or perceived differences.

Question 8

The faculty of a Midwestern business school is comprised of 33 males and 4 females.The past five candidates hired have all been male.There seems to be a (an)__________ diversity issue in this workplace.

Accepted Answer

The fact that the past five candidates hired were all male from a faculty already heavily skewed toward males indicates a gender diversity issue.

Question 9

Deep-level diversity traits include

Accepted Answer

Deep-level diversity traits refer to characteristics like values, beliefs, and attitudes that are less visible but can greatly impact how individuals perceive and interact with each other. While gender, age, and race are important aspects of diversity, they are typically considered as surface-level or visible traits, rather than deep-level.

Question 10

A stereotype is

Accepted Answer

A stereotype is a generalization about a particular group of people that may or may not be true. It is usually based on superficial or incomplete information and is often negative. Stereotypes can be harmful because they can lead to discrimination and unfair treatment.

Question 11

A faultline is

Accepted Answer

A faultline refers to a dividing line or a split within a group or society. It is often caused by differences in beliefs, values, or interests among the members of the group. Thus, option A is the most appropriate choice. Option B refers to stereotypes, while option C pertains to diversity. Option D is a broad description of the culture of a society.

Question 12

Which of the following is a surface-level diversity trait?

Accepted Answer

Being Asian is a surface-level diversity trait as it is an observable trait and does not necessarily indicate any deeper characteristic or behavior. Aggressiveness and Type A personality are personality traits, while being smart is a skill or ability, which are considered deep-level diversity traits.

Question 13

Surface-level diversity traits include

Accepted Answer

Surface-level diversity traits refer to visible characteristics that include gender, age, ethnicity, and others that are easily observable, like physical features. The only option that matches this description is gender, which is why choice B is the correct answer. The other options listed are internal characteristics that would fall under the category of deep-level diversity traits.

Question 14

Which of the following statements regarding the similarity/attraction phenomenon is INCORRECT?

Accepted Answer

Surface-level traits, such as age, gender, and race, can affect interpersonal interactions from the very beginning, not just after people have known each other for a long time. Early in an employee's tenure, these traits can impact turnover rates and employees who feel different from others may experience isolation from the group. However, it is not necessarily assumed that surface-level traits are related to deep-level diversity traits; rather, they may simply be easier to notice and use as a basis for forming initial impressions.

Question 15

If a workgroup contained three males,one over 55,one 20 and another 30 years of age,and three females,one 50 years of age,one 30 and one 20 years of age,how would you categorize the faultlines in the group?

Accepted Answer

The answer of If a workgroup contained three males,one over...

Question 16

The glass ceiling

Accepted Answer

The glass ceiling is a phenomenon that refers to the underrepresentation of women in higher management and executive positions in companies, despite their qualifications and abilities. This is an ongoing issue and not just limited to a particular faultline or a problem that was only present until a decade ago. The glass ceiling is attributed to systemic barriers, biases, and stereotypes that limit the progress of women in their careers, rather than inferior leadership styles.

Question 17

Which of the following approaches might be used to manage the similarity/attraction phenomenon in an organization?

Accepted Answer

Providing management training programs that make managers aware of the similarity/attraction phenomenon could help them avoid the bias and ensure that employees are being evaluated based on their skills and qualifications, rather than their similarity to the evaluator or the organization's cultural norm. The other choices do not directly address the issue of managing the similarity/attraction phenomenon. Choosing who to work with, recruiting based on peer referrals, and matching employees to mentors who are similar could all perpetuate the phenomenon rather than manage it.

Question 18

Which of the following is NOT an explanation that has been offered to account for the earnings gap of 19% between females and males?

Accepted Answer

Women lacking high-level skill sets has not been offered as an explanation for the earnings gap between females and males.

Question 19

The similarity/attraction phenomenon may explain which of the following?

Accepted Answer

The similarity/attraction phenomenon suggests that people are more likely to be attracted to and favor those who are similar to them in some way. This could explain why women, who may not have the same experiences or backgrounds as their male colleagues, may not earn salaries as high as men. It does not address the other options presented.

Question 20

A workgroup has three Caucasian males and three African American females.How would you categorize the faultline in this group?

Accepted Answer

Faultlines refer to hypothetical dividing lines that may split a group into subgroups based on one or more attributes. In this case, the group is divided along both race and gender lines, creating a scenario where there is a clear and strong division, hence a strong faultline.

Quiz 2: Managing Demographic and Cultural Diversity