You work for your college's annual alumni fund.You have averaged 25 phone calls in a three-hour shift throughout your employment.Your supervisor now demands that you increase that number to 40 calls per three-hour shift.You feel that you do not have the skills or the time to make 40 calls; this is an unrealistic goal.According to expectancy theory,you are experiencing
A)Low expectancy
B)Low instrumentality
C)Low valence
D)Low equity

Question

Quizplus · Accepted Answer

Expectancy theory suggests that motivation is influenced by three factors: expectancy, instrumentality, and valence. Expectancy refers to the belief that effort will lead to high performance. In this scenario, the employee does not believe they have the skills or time to complete the task, which leads to a low expectancy. This belief can decrease motivation and lead to lower performance.

You Work for Your College's Annual Alumni Fund