If the supplier of goods fails to comply with a consumer guarantee which is not a major failure, a consumer may:

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According to the Australian Consumer Law, if the supplier fails to comply with a consumer guarantee that is not a major failure, the consumer may require the supplier to remedy the failure by either repairing or replacing the goods or providing a refund. The consumer does not have the right to immediately reject the goods or seek compensation, or immediately have the failure remedied elsewhere for a non-major failure.

If the Supplier of Goods Fails to Comply with a Consumer