Which of the following items should be readily available when taking telephone messages?

Question

Quizplus · Accepted Answer

It is important to have a method of keeping track of the time when taking telephone messages to ensure timely responses. A desk clock, computer clock, or wristwatch are all suitable options.

Answer: B
 A looseleaf notebook is a convenient way to keep all telephone messages organized in one place for easy reference and follow-up.

Answer: D
 A telephone book or Rolodex containing important telephone numbers can be useful when taking messages that require follow-up calls or connections to specific individuals or organizations. Paper clips are not necessary for taking telephone messages.

Which of the Following Items Should Be Readily Available When