What type of telephone system offers the caller a menu with several options when the telephone is answered?

Question

Quizplus · Accepted Answer

An electronic routing system, also known as an interactive voice response (IVR) system, offers the caller a menu with several options when the telephone is answered, allowing them to select the appropriate department or person to speak with. This is a common feature in many business telephone systems. The other options listed do not provide this functionality.

What Type of Telephone System Offers the Caller a Menu