How can the medical assistant facilitate communication nonverbally?

Question

Quizplus · Accepted Answer

Nonverbal communication plays an essential role in effective communication between the medical assistant and the patient. Being aware of the patient's and the medical assistant's body language is crucial in understanding the patient's mood, attitude, and any discomfort they may be feeling. This allows the medical assistant to adjust their tone accordingly and assure the patient that they are listening to them. Eye contact, standing at an appropriate distance, and avoiding any distracting behaviors can also facilitate effective communication. Asking the patient to repeat anything that is unclear is a verbal communication strategy rather than a nonverbal one.

How Can the Medical Assistant Facilitate Communication Nonverbally