If a patient asks for a medical assistant's personal telephone number, and the medical assistant answers calmly that she does not give her telephone number to patients, what is the medical assistant demonstrating?

Question

Quizplus · Accepted Answer

The medical assistant is demonstrating assertive maintenance of self boundaries by calmly stating that she does not give her personal telephone number to patients. It is important for healthcare professionals to maintain professional boundaries to avoid any ethical dilemmas or conflicts of interest. Giving personal contact information to patients is generally not considered appropriate in the healthcare setting.

If a Patient Asks for a Medical Assistant's Personal Telephone