Mrs.Coleman is a withdrawn schizophrenia patient.To help her become more socially active,institutional staff members give her small plastic cards whenever she talks to someone.She is allowed to exchange these cards for candy and cigarettes.Staff members are making use of

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The staff members are implementing a token economy, where desired behaviors (in this case, social interaction) are reinforced with tokens (plastic cards), which can be exchanged for rewards (candy and cigarettes). This is a behavioral therapy technique commonly used in institutional settings.

MrsColeman Is a Withdrawn Schizophrenia Patient