The first step in a laboratory quality management system (QMS) activity is to:

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The first step in a laboratory quality management system (QMS) activity is to determine the pathway of workflow through the laboratory. This includes identifying all processes and procedures that occur in each step of specimen analysis. This will allow for an understanding of the entire testing process and where potential problems may arise. Once this is established, appropriate instructions can be developed, and acceptable limits for quality control materials can be set.

The First Step in a Laboratory Quality Management System (QMS)