Two clients get into a heated argument regarding TV program selections. The nurse turns off the TV and asks the clients to go to their rooms to cool off, after which they will discuss and attempt to resolve the problem. The nurse's action is an example of which assertive technique?

Question

Quizplus · Accepted Answer

The nurse's action of turning off the TV and asking the clients to go to their rooms to cool off is an example of defusing, which involves taking a break from a situation to allow emotions to calm down before attempting to resolve the issue.

Two Clients Get into a Heated Argument Regarding TV Program