Gloria, a supervisor of data entry clerks, includes her subordinates in decision making when possible. She believes that most people can think of creative ways to solve work-related problems. Gloria's assumption about worker behaviour is based on ______.
A) Theory X
B) Maslow's hierarchy of needs
C) Theory Y
D) management by objectives (MBO)

Question

Quizplus · Accepted Answer

Gloria's belief that most people can think of creative ways to solve work-related problems is based on Theory Y, which suggests that employees have an inherent motivation to work and can be trusted to be responsible and creative. Theory X, on the other hand, assumes that employees are lazy and need to be closely managed and controlled. Maslow's hierarchy of needs and management by objectives (MBO) are not relevant to Gloria's belief about worker behaviour.

Gloria, a Supervisor of Data Entry Clerks, Includes Her Subordinates