What source of intergroup conflict is present when workers in the sales department set goals to satisfy a variety of customer requests and the manufacturing department sets goals to have long production runs with little variety to maximize efficiency?
A) perceived differentiation
B) perceived goal incompatibility
C) task interdependency
D) perceived limited resources

Question

Quizplus · Accepted Answer

Perceived goal incompatibility is the source of intergroup conflict between the sales and manufacturing departments. The goals set by these two departments are different and potentially conflicting, which can create tension and conflict between them.

What Source of Intergroup Conflict Is Present When Workers in the Sales