William has been working at H&S for the past 12 years. When some family trouble arose, William wanted to work in the afternoon shift for a month rather than his usual morning shift. The work performed in the afternoon shift was exactly the same as that in the morning shift and William had all the skills required to perform the job. One of his colleagues, Jack, who worked on the afternoon shift, was willing to swap shifts with William for a month but the supervisor did not allow William to change his shift. William reported the grievance to the union and it could not be resolved even after a long discussion with the management. Which of the following steps is most likely to be taken by the union as the final step in the grievance handling procedure?
A) Announce a strike.
B) Report the matter to the NLRB.
C) File a complaint against the employer in the court.
D) Request an arbitrator to resolve the grievance.

Question

Quizplus · Accepted Answer

The most likely step to be taken by the union as the final step in the grievance handling procedure would be to request an arbitrator to resolve the grievance. This is because the union and the management were unable to resolve the matter through discussion and an arbitrator would have the authority to make a final and binding decision on the issue. A strike, reporting the matter to the NLRB, or filing a complaint against the employer in the court would be extreme measures that would be taken only if all other options have been exhausted.

William Has Been Working at H&S for the Past 12