The 5Ws rule is used for assembling crucial facts in a grievance.
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Q39: Which of the following is a Federal
Q40: Which of the following statements is TRUE
Q41: If an employee reports a grievance to
Q42: Discourteous behavior toward a supervisor is generally
Q43: Before taking disciplinary action, management should consider
Q45: If an employee holds a second job
Q46: A progressive discipline system includes several levels
Q47: Filing court complaints is the most common
Q48: Employee discourtesy, especially for those who serve
Q49: A primary objective of a grievance process
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