Employee discourtesy, especially for those who serve the public, is generally accepted as just cause for disciplinary action.

Question

Quizplus · Accepted Answer

This is generally true, as employees who interact with the public are expected to maintain a respectful and professional demeanor. Discourteous behavior can reflect poorly on the organization and negatively impact customer satisfaction. Employers may have policies in place to address employee discourtesy, and disciplinary action may be taken if the behavior persists or is severe.

Employee Discourtesy, Especially for Those Who Serve the Public, Is