________ is a voluntary process selected by both parties to assist them in moving beyond impasse to a settlement. This process involves a neutral third-party who does not have any decision making power.

Question

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Mediation is a voluntary process in which both parties choose a neutral third-party mediator to assist them in resolving a dispute or coming to a mutually acceptable agreement. The mediator guides the parties towards a resolution using communication, negotiation, and problem-solving techniques. Mediation is non-binding, meaning that the parties are not required to reach an agreement and can terminate the process at any time.

________ Is a Voluntary Process Selected by Both Parties to Assist