Sally collected labels for weeks on a promotional offer for her favourite yogurt, but she failed to send them to the company and request the refund. This is known as

Question

Quizplus · Accepted Answer

Slippage refers to the situation where customers collect promotional items (like labels or coupons) but do not redeem them. This is exactly what happened with Sally, as she collected the labels but failed to send them in for the refund.

Sally Collected Labels for Weeks on a Promotional Offer for Her