Question 1

The __________often includes sponsor or customer requirements for specific documents, including frequency, the need for customer approvals, and who in the customer organization should receive copies of which documents.
A) project document plan
B) project communication plan
C) project charter or contract
D) project performance plan

Accepted Answer

The answer of The __________often includes sponsor or customer requirements...

Question 2

A project progress report might include the following except
A) accomplishments since prior report and milestones expected to be reached during next reporting period.
B) progress toward resolution of previously identified problems.
C) problems or potential problems since prior report and planned corrective actions.
D) list of activities completed by each of the project team members.

Accepted Answer

A project progress report should not include a list of activities completed by each of the project team members as it is not relevant to the overall progress of the project. The report should focus on the accomplishments, milestones, problems, and corrective actions related to the project as a whole.

Question 3

The final report might include the following except
A) a statement of the customer's original need, project objective, and original requirements.
B) a description of the project and degree to which the original project objective was met.
C) the actual versus anticipated benefits to the customer as a result of the project and a list of all deliverables provided to the customer.
D) personal accomplishments of the project team members.

Accepted Answer

The final report should focus on the project deliverables and the customer's satisfaction with the project outcome. Personal accomplishments of project team members are not relevant to the final report as they do not directly contribute to the success of the project.

Question 4

A ________ is a system used to manage the content of a website, documents, or files.
A) Document management systems
B) Groupware
C) Content management systems
D) Web videoconferencing

Accepted Answer

Content management systems (CMS) are designed to allow users to easily create, manage, and publish digital content, including website pages, blog posts, images, and other media. CMS platforms provide tools to simplify the content creation process, manage workflow and collaboration, and support customization and integration of third-party applications. Document management systems (A) focus primarily on organizing and storing digital documents, while groupware (B) is designed to support communication and collaboration among groups of users. Web videoconferencing (D) refers to online meetings and conferences conducted over the internet using video technology.

Question 5

_________, to some extent, even provide features that provide team members with greater access and flexibility for using various interactive telecommunication technologies and collaboration tools such as email, internet access, document management, etc.
A) Document management systems
B) Groupware
C) Cell phones
D) Web videoconferencing

Accepted Answer

The answer of _________, to some extent, even provide features...

Question 6

All of the following are guidelines for preparing project reports to help ensure usefulness and value to the recipients except
A) Make reports concise, readable, and understandable.
B) Use short, understandable sentences rather than compound, complex, paragraph-length sentences.
C) Put the most important points first and use graphics where possible.
D) Pay more attention to the content of the report than to the format; inconsistent spacing, fonts. etc. do not matter.

Accepted Answer

Paying more attention to content than format is not a guideline that will ensure usefulness and value to the recipients. Consistent formatting, clear organization, and readability of the report are important factors in ensuring that the report is useful and valuable to recipients.

Question 7

____________are another collaboration tool that can provide a central repository for project information and capture the efforts of team members into a managed content environment.
A) Document management systems
B) Groupware
C) Content management systems
D) Web videoconferencing

Accepted Answer

Document management systems are designed to store, organize, and manage digital documents and can be used to centralize project information and collaborate with team members. Groupware, content management systems, and web videoconferencing may also be useful collaboration tools but are not specifically designed for managing project documentation.

Question 8

List some common barriers to effective listening:

Accepted Answer

The answer of List some common barriers to effective listening:...

Question 9

Possible elements of a _______ include documents, author or originator or person responsible for creating the documents, required date or frequency for document completion and distribution, recipients for documents in distribution list, actions required, and comments related to each document.
A) project document plan
B) project communication plan
C) project revision plan
D) project performance plan

Accepted Answer

The elements listed are all typically included in a project communication plan, which outlines how project information will be shared among team members, stakeholders, and other interested parties. The other options listed do not typically include all of these elements.

Question 10

Use the 3-T approach in your presentation which includes all the following except
A) thank them for coming to the presentation.
B) tell them what you are going to tell them.
C) tell them what you told them.
D) tell them.

Accepted Answer

The 3-T approach includes telling the audience what you are going to tell them, telling them, and then telling them what you told them. However, thanking them for coming to the presentation is not part of this approach.

Question 11

_______ allows the live exchange of information among members of the project team.
A) Email
B) Verbal communication
C) Teleconferencing
D) Written communication

Accepted Answer

Teleconferencing allows members of the project team to communicate live and exchange information in real-time, without being physically present in the same location. This can be especially helpful for teams that are geographically dispersed or working remotely. It allows for immediate feedback and clarification, which can help to keep the project on track and ensure that everyone is on the same page. While email and written communication may be useful for documenting information and providing updates, they are not as effective for live exchanges and immediate feedback. Verbal communication can be effective, but it may not always be feasible due to distance or scheduling conflicts.

Question 12

________ can support team idea generation, brainstorming, problem solving and decision making.
A) Document management systems
B) Groupware
C) Content management systems
D) Web videoconferencing

Accepted Answer

Groupware is designed specifically to support collaboration and teamwork. It includes features such as idea generation tools, virtual meeting spaces, and communication channels to enable effective brainstorming, problem solving, and decision making. Document management systems, content management systems, and web videoconferencing may all have collaboration features, but they are not specifically designed for team collaboration and may not have the same level of functionality as groupware.

Question 13

A _______ identifies the various documents, who is responsible for creating each document, by when or how frequently the document must be distributed, to whom each document is to be distributed, and what action each recipient is expected to take.
A) project document plan
B) project communication plan
C) project revision plan
D) project performance plan

Accepted Answer

A project communication plan identifies the various documents, who is responsible for creating each document, by when or how frequently the document must be distributed, to whom each document is to be distributed, and what action each recipient is expected to take.

Question 14

It is important to keep in mind that a progress report is not
A) a list of completed milestones.
B) an activity report.
C) the current status of project performance.
D) a list of milestones expected to be achieved by the next meeting.

Accepted Answer

A progress report is not an activity report, which simply lists tasks completed during a certain time period. A progress report instead provides an overview of the current status of a project and how it aligns with its goals and objectives.

Question 15

Written reports are _____ verbal reports in communicating information about a project.
A) just as important as
B) not as important as
C) more important than
D) less effective than

Accepted Answer

Written reports are just as important as verbal reports in communicating information about a project. While verbal reports may be more immediate and allow for questions and discussion, written reports provide a permanent record of information that can be revisited and referred to later on. Both forms of communication are valuable and should be utilized for effective project management.

Question 16

________, where each participant is connected using their own personal computer and webcam, is another tool used to conduct live meetings over the Internet.
A) Document management systems
B) Groupware
C) Cell phones
D) Web videoconferencing

Accepted Answer

Web videoconferencing allows participants to connect using their own personal computer and webcam for live meetings over the Internet. Document management systems and groupware are not specifically designed for live meetings, and cell phones may not provide the necessary visual component for effective videoconferencing.

Question 17

The _______ needs to be updated as stakeholders or their information needs change, or if new people or new documents are identified.
A) project document plan
B) project communication plan
C) project revision plan
D) project performance plan

Accepted Answer

The project communication plan outlines how information will be gathered, sorted, and disseminated. It needs to be updated as stakeholders or their information needs change, or if new people or new documents are identified. The other options (A, C, and D) are not specific enough to address the need for updates based on changing stakeholder needs or new information.

Question 18

A________ defines the generation and distribution of project documents among project stakeholders throughout the project.
A) project document plan
B) project communication plan
C) project revision plan
D) project performance plan

Accepted Answer

A project communication plan defines how project information will be communicated to stakeholders, including the generation and distribution of project documents. The other options (project document plan, project revision plan, project performance plan) do not specifically address communication of project documents among stakeholders.

Question 19

It is good practice to put on each page of each type of document: any of the following except
A) a list of the changes made to the document.
B) a sequential revision number.
C) the initials of the person who made the changes.

Accepted Answer

The answer of It is good practice to put on...

Question 20

For any external resources that are used on the project, such as subcontractors, consultants, or vendors, the _________ will define requirements regarding documentation, approvals required, and distribution and include such requirements in subcontracts or purchase orders.
A) customer
B) project organization
C) project manager
D) project team

Accepted Answer

The project organization is responsible for defining requirements regarding documentation, approvals required, and distribution for external resources, and they will include these requirements in subcontracts or purchase orders. The customer may provide input, but the project organization ultimately manages the subcontractors, consultants, or vendors. The project manager and project team may work with the external resources, but they do not have the authority to define requirements for them.

Quiz 12: Project Communication and Documentation

The __________often includes sponsor or customer requirements for specific documents, including frequency, the need for customer approvals, and who in the customer organization should receive copies of which documents.

A project progress report might include the following except

The final report might include the following except

A ________ is a system used to manage the content of a website, documents, or files.

_________, to some extent, even provide features that provide team members with greater access and flexibility for using various interactive telecommunication technologies and collaboration tools such as email, internet access, document management, etc.

All of the following are guidelines for preparing project reports to help ensure usefulness and value to the recipients except

____________are another collaboration tool that can provide a central repository for project information and capture the efforts of team members into a managed content environment.

List some common barriers to effective listening:

Possible elements of a _______ include documents, author or originator or person responsible for creating the documents, required date or frequency for document completion and distribution, recipients for documents in distribution list, actions required, and comments related to each document.

Use the 3-T approach in your presentation which includes all the following except

_______ allows the live exchange of information among members of the project team.

________ can support team idea generation, brainstorming, problem solving and decision making.

A _______ identifies the various documents, who is responsible for creating each document, by when or how frequently the document must be distributed, to whom each document is to be distributed, and what action each recipient is expected to take.

It is important to keep in mind that a progress report is not

Written reports are _____ verbal reports in communicating information about a project.

________, where each participant is connected using their own personal computer and webcam, is another tool used to conduct live meetings over the Internet.

The _______ needs to be updated as stakeholders or their information needs change, or if new people or new documents are identified.

A________ defines the generation and distribution of project documents among project stakeholders throughout the project.

It is good practice to put on each page of each type of document: any of the following except

For any external resources that are used on the project, such as subcontractors, consultants, or vendors, the _________ will define requirements regarding documentation, approvals required, and distribution and include such requirements in subcontracts or purchase orders.