A customer relationship management (CRM)system helps plan,execute,and control all the activities involved in raw material sourcing and procurement,conversion of raw materials to finished products,and the warehousing and delivery of finished product to customers.

Question

Quizplus · Accepted Answer

While a CRM system can help manage customer interactions and sales activities, it is not specifically designed to manage raw material sourcing, procurement, production, and warehousing activities. Those functions are typically managed by enterprise resource planning (ERP) systems.

A Customer Relationship Management (CRM)system Helps Plan,execute,and Control All the Activities