An aggressive investment in customer analytics represents the use of which lever to reduce supply chain uncertainty?
A)Information
B)Flexible capacity
C)Time
D)Inventory

Question

Quizplus · Accepted Answer

An aggressive investment in customer analytics means gathering and analyzing data about customers' buying behavior, preferences, etc. This information can help reduce supply chain uncertainty by improving demand forecasting and planning, inventory management, and product development, among other things. So, it falls under the lever of information.

An Aggressive Investment in Customer Analytics Represents the Use of Which