Which of the following is true regarding the changes that a manager's job is undergoing?
A) Managers practicing sustainability integrate economic, environmental, and social opportunities into the business strategy.
B) Digitization hardly affects a manager's responsibilities.
C) According to managers, employees contribute the least to the success of a customer service organization.
D) Innovative efforts are exclusively important for managers serving in high-tech organizations.
E) Managers do best when adhering to principles set when the company was first founded.

Question

Quizplus · Accepted Answer

Sustainability is becoming increasingly important in business and managers are expected to integrate economic, environmental, and social opportunities into their strategies.

Answer: B 
 This statement is false. Digitization is having a significant impact on a manager's responsibilities.

Answer: C 
 This statement is false. Employees play a critical role in the success of a customer service organization.

Answer: D 
 This statement is false. Innovative efforts are important for all managers, regardless of the type of organization they work for.

Answer: E 
 This statement is false. Managers need to be adaptable and willing to change in response to new challenges and opportunities. Adhering to old principles may not always be the best approach.

Which of the Following Is True Regarding the Changes That