Which type of culture would most likely include characteristics such as friendliness, attentiveness, good listening skills, and widespread empowerment?
A) ethical
B) customer-responsive
C) autocratic
D) innovative
E) bureaucratic

Question

Quizplus · Accepted Answer

A customer-responsive culture prioritizes the needs and satisfaction of customers, which would include characteristics such as friendliness, attentiveness, good listening skills, and empowerment at all levels to better serve customers. Ethical cultures prioritize ethical behavior and decision-making, innovative cultures prioritize risk-taking and creativity, autocratic cultures prioritize centralized decision-making and control, and bureaucratic cultures prioritize adherence to rules and regulations.

Which Type of Culture Would Most Likely Include Characteristics Such