Changes in work specialization, chain of command, span of control, job design, or degree of centralization fall under which category of options that a manager can change?
A) structure
B) technology
C) people
D) strategy
E) process

Question

Quizplus · Accepted Answer

These changes all relate to the structure of an organization, such as how tasks are divided (work specialization), how decisions are made (chain of command), how many employees report to one manager (span of control), how jobs are designed, and how much decision-making power is given to top management (degree of centralization). Therefore, the correct category is structure.

Changes in Work Specialization, Chain of Command, Span of Control