People resist change because change replaces the known with _______.
A) innovation and creativity
B) process redesign
C) strategy reformulation
D) ambiguity and uncertainty
E) certainty and predictability

Question

Quizplus · Accepted Answer

People resist change because it replaces what they know with ambiguity and uncertainty, which can cause discomfort and anxiety. Change disrupts routines and creates unknown outcomes, which can be scary for individuals who prefer predictability and certainty in their lives.

People Resist Change Because Change Replaces the Known with _______