Organizations can become more innovative and adaptive by using ________.
A) The systems approach
B) Lewin's three-step change process
C) Focusing on changing people
D) Survey methods to get employee feedback
E) TQM approach

Question

Quizplus · Accepted Answer

The systems approach allows organizations to view themselves as a complex system of interrelated parts, and therefore identify where improvements can be made to increase innovation and adaptability. It takes into account the impact of changes within one area of the organization on other areas, and promotes a holistic approach to problem-solving. Lewin's three-step change process, focusing on changing people, and using survey methods may also contribute to organizational improvement, but they do not necessarily focus specifically on innovation and adaptability. The TQM approach is focused on improving quality, rather than innovation and adaptability.

Organizations Can Become More Innovative and Adaptive by Using ________