Pat's Pets has developed a reputation as the industry leader in quality pet care. It has exceptionally skilled employees who are known for their humane and loving treatment of animals. For Pat's, these resources would be considered __________.

Question

Quizplus · Accepted Answer

Pat's exceptional employees and their skills in providing quality pet care are not just opportunities or differential benefits, but they are the competitive assets that set Pat's apart from their competitors. These resources are also core competencies that form the foundation of Pat's ability to deliver value to its customers and achieve sustainable competitive advantage.

Pat's Pets Has Developed a Reputation as the Industry Leader