A belief among majority-group employees that their way of doing things, their values and their norms are inherently superior to those of other groups is referred to as

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Ethnocentrism is a belief that one's own cultural or ethnic group is superior to others. It can be manifested in various ways, including language use, behavior, and attitudes towards other groups. This can create a monoculture within an organization, where only one perspective is valued and others are marginalized. Segmented communication channels and glass ceilings are not directly related to this concept.

A Belief Among Majority-Group Employees That Their Way of Doing