Which of the following is an example of a financial performance measure which would be found in a balanced scorecard?

Question

Quizplus · Accepted Answer

Residual Income is a financial performance measure that assesses the profitability of a company by comparing its net operating income to the minimum required return on investment. It directly aligns with the financial perspective of a balanced scorecard.

While customer satisfaction is an important measure for the customer perspective of a balanced scorecard, on-time delivery and cycle time are operational performance measures that belong in the internal business process perspective. Employee turnover is a measure for the learning and growth perspective.

Which of the Following Is an Example of a Financial