________ means that the quality of services depends on who provides them as well as when,where,and how they are provided.
Correct Answer:
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Q89: Through _,the service firm trains and motivates
Q90: The _ of the product mix refers
Q91: _ means that services cannot be seen,tasted,felt,heard,or
Q92: Helene Curtis began to market shampoo for
Q93: An alternative to product line stretching is
Q95: When a company lengthens its product line
Q96: A _ is a group of products
Q97: _ means that services cannot be stored
Q98: Berkowitz Piano Company can expand its product
Q99: Gina's Nail Salon is serious about pleasing
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