Which method of conflict resolution employs the services of an impartial third party for the purpose of guiding,coaching,and encouraging the disputants toward agreement?
A)arbitration
B)mediation
C)negotiation
D)the 4Rs Method
E)the A-E-I-O-U Model

Question

Quizplus · Accepted Answer

Mediation is the method of conflict resolution that employs a neutral and impartial third party to assist the disputants in reaching an agreement. The mediator guides the parties through the negotiation process, helps them identify their interests, and encourages them to communicate their needs and concerns effectively. Unlike in arbitration, the mediator does not make a decision or impose a solution on the parties. Instead, the mediator facilitates the conversation and empowers the disputants to find their own solution. Therefore, mediation is often considered a more collaborative, flexible, and empowering approach to conflict resolution than other methods.

Which Method of Conflict Resolution Employs the Services of an Impartial