Volvo has a concept car website that caters to car enthusiasts who might want to see concept cars evolve into real-life products.A "Forum" section allows people to submit opinions and questions-enabling Volvo to gauge consumer reaction to new ideas.
-Refer to Volvo.What does CRM give Volvo the opportunity to do?

Question

Quizplus · Accepted Answer

CRM gives Volvo the opportunity to design targeted marketing communications by allowing them to collect data on customer preferences and behaviors through the "Forum" section. This data can then be used to create targeted marketing campaigns that are more likely to resonate with customers and drive sales.

Volvo Has a Concept Car Website That Caters to Car