In order to manage your emotions in a conflict situation, it would be helpful to do which of the following?
A) Immediately confront the other person so the anger doesn't fester.
B) Don't prepare what you will say so your message will be genuine.
C) Use self-talk to calm your emotions.
D) Stand over the other person to communicate that you're in control.

Question

Quizplus · Accepted Answer

Using self-talk to calm down is a helpful technique in managing emotions during a conflict situation. It allows you to reflect on your feelings, identify triggers, and choose a more rational response.

Option A is not helpful as immediate confrontation can escalate and prolong the conflict. 
Option B is not recommended as it can lead to impulsive and uncontrolled communication. 
Option D is not a constructive approach as it can create antagonism and resentment.

In Order to Manage Your Emotions in a Conflict Situation