A proficiency examination is planned to ensure that employees have the requisite knowledge to use a new wireless system. Which statement indicates the best use of testing?
A)Testing is criterion-referenced to evaluate predetermined system competencies.
B)Computer testing is done using a multiple-choice question format.
C)Predetermined competencies are determined by comparing class averages.
D)Norm-referenced testing is used to ensure the most successful employees keep their position.

Question

Quizplus · Accepted Answer

Criterion-referenced testing is the most appropriate method for evaluating predetermined system competencies. It allows for a specific standard to be set and assessed, ensuring that all employees have the necessary knowledge and skills to use the new wireless system. Computer testing can still be done using multiple-choice questions, but it should be criterion-referenced rather than norm-referenced, which would be unfair to employees. Comparing class averages is not as reliable as using predetermined competencies to evaluate individual employees.

A Proficiency Examination Is Planned to Ensure That Employees Have