Question 1

The most essential knowledge for a staff nurse end-user are which of the following?

Accepted Answer

Basic equipment troubleshooting procedures, error message content recognition, and protocol for dealing with system "freezes" and "crashes" are all essential knowledge for a staff nurse end-user to effectively use the computer system. Backing up the computer system at the end of each shift and data entry error log review may be important, but are not as essential as the other options.

Question 2

Which of the following are considered steps for identifying training needs?

Accepted Answer

A,B,C,D,E

Question 3

Among the following computer-related policies, which of the following are appropriate?

Accepted Answer

A,B,C,D

Question 4

Which form of training would best fit the needs of a night shift worker (11 p.m. to 7 a.m.)?

Accepted Answer

An online tutorial that can be accessed when it fits the worker's time off would be the best choice as it allows the worker to learn at their own pace and on their own schedule without interrupting their sleep schedule. This method is more flexible and convenient for night shift workers who may have limited free time during the day.

Question 5

Which of the following topics should be included in training class content?

Accepted Answer

All of the listed topics are relevant to training employees on using computer systems effectively and securely. Computer-related policies ensure that employees understand expectations for appropriate use of company technology, while access privileges help prevent unauthorized access or use of sensitive data. Computer literacy is important for ensuring that employees can navigate using the tools available to them, while error correction and system idiosyncrasies help employees troubleshoot issues as they arise.

Question 6

A proficiency examination is planned to ensure that employees have the requisite knowledge to use a new wireless system. Which statement indicates the best use of testing?

Accepted Answer

Criterion-referenced testing is the most appropriate method for evaluating predetermined system competencies. It allows for a specific standard to be set and assessed, ensuring that all employees have the necessary knowledge and skills to use the new wireless system. Computer testing can still be done using multiple-choice questions, but it should be criterion-referenced rather than norm-referenced, which would be unfair to employees. Comparing class averages is not as reliable as using predetermined competencies to evaluate individual employees.

Question 7

Which of the following statements regarding computer-based training (CBT) are true?

Accepted Answer

The answer of Which of the following statements regarding computer-based...

Question 8

It has been determined from previous experience that eight hours is the minimum time necessary for staff nurses to obtain initial training on the new system. Which of the following is the best way to schedule this training?

Accepted Answer

Two four-hour sessions allow for comprehensive training without overwhelming the staff, and scheduling them during non-scheduled work time ensures that employees can focus on the training without work distractions.

Question 9

Among the following, which defines the process for determining health care worker information systems training needs?

Accepted Answer

The answer of Among the following, which defines the process...

Question 10

Which of the following provides the most effective end-user learning experience?

Accepted Answer

The answer of Which of the following provides the most...

Question 11

Among the following, which indicate that an organization has identified and is managing human factors in the work environment?

Accepted Answer

The answer of Among the following, which indicate that an...

Question 12

The training of students often takes the same amount of time and resources as employee training. Which of the following are the most appropriate uses of the computer system for a nursing student assigned to a cardiac unit?

Accepted Answer

The answer of The training of students often takes the...

Question 13

_________________________ is a process approach that allows for a full range of evaluation tools, technology, and techniques.

Accepted Answer

The answer of _________________________ is a process approach that allows...

Question 14

Which statement regarding the training approach is true?

Accepted Answer

Users have different learning styles and preferences, and providing options such as online multimedia or tutorials can improve their retention and engagement.

Answer: C
 Blended learning combines different modes of delivery, such as online and in-person instruction, to create a more flexible and effective training program that can accommodate different learning needs and objectives.

Therefore, both options A and C are valid answers as they are both true statements about the training approach.

Question 15

Which of the following factors should be considered when selecting a training site?

Accepted Answer

The answer of Which of the following factors should be...

Question 16

Which of the following describes the philosophical differences between the trainer's and educator's role?

Accepted Answer

The philosophical difference between the trainer's and educator's role is that trainers focus on behavior change through skill acquisition while educators concentrate on learning, thinking, and problem solving as a way to change behavior. Trainers are concerned with outcomes, but educators focus on the educational process. It is not true that any employee can be a trainer, and an individual does not need an advanced degree to be an educator. It is also not true that trainers rely on skill acquisition through learning, thinking, and problem solving, while educators rely on behavioral psychology, as both trainers and educators may use a variety of different methods to achieve their goals.

Question 17

Which of the following are specific factors to consider when selecting a training method?

Accepted Answer

The answer of Which of the following are specific factors...

Question 18

Which of the following is not a factor to consider when selecting a trainer?

Accepted Answer

All the other factors listed (teaching skills, ability to interact, and educational approach) are important considerations when selecting a trainer. However, experience with process outcomes is not necessarily a crucial factor. Process outcomes refer to the more intangible aspects of training, such as whether participants enjoyed the training or felt motivated to apply what they learned, and while it is certainly beneficial for a trainer to have experience in this area, it is not necessarily a make-or-break factor when it comes to selecting a trainer.

Question 19

A trainer uses the following learning plan: An e-mail push is used for the announcement, a Webinar (Web-based seminar) is used for an overview session, simulations are used for self-paced learning, instant messaging is used for query resolution, a Web meeting is used for demonstration, simulation is used for practice, e-mail is used for feedback, another Webinar is used for a closing session, and a Web-based test is used for evaluation. Identify which training strategy was used for the learning plan.

Accepted Answer

Blended learning is a training strategy that combines multiple methods of delivery to enhance the learning experience. This learning plan uses a mix of e-mail, Webinars, simulations, instant messaging, Web meetings, and e-mail for feedback and evaluation, effectively combining multiple methods of delivery. Therefore, the best choice is B)Blended learning.

Question 20

How should health care student training most efficiently be handled by an institution?

Accepted Answer

Placing practical or vocational nursing students in the user class with LPNs or LVNs allows them to access information and document client care under the supervision of experienced nurses. This approach provides hands-on training in a real clinical setting while ensuring patient safety. Option A is not efficient because it would require a significant amount of time and resources to provide the same level of training to each nursing student as a staff nurse. Option C is not efficient because it adds an extra step in the documentation process, which can be time-consuming and potentially lead to errors. Option D may not be efficient because it relies on the clinical instructor to input data, which could be delayed, and the instructor may not have firsthand knowledge of every patient's situation.

Quiz 11: Information Systems Training