Which of the following suggests that a vendor is reliable?
A)The vendor is willing to provide customized services for the institution at a reasonable negotiable fee.
B)The vendor is knowledgeable about the system and provides additional information without prompting.
C)The vendor provides a contact list of previous customers, but none are willing to be interviewed.
D)The vendor addresses all requirements for the system and quickly provides answers for questions.

Question

Quizplus · Accepted Answer

A reliable vendor would address all requirements and be prompt in providing answers to questions. Providing customized services (A) and being knowledgeable (B) are also desirable traits, but not necessarily indicative of reliability. Providing a contact list of previous customers (C) is not as useful if none are willing to be interviewed, as it may suggest dissatisfaction with the vendor's services.

Which of the Following Suggests That a Vendor Is Reliable