Which of the following statements describes financial measures as a part of the balanced scorecard?
A)They relates to client attraction, satisfaction, and retention.
B)They focus on innovation and proceeds with an understanding that strategies change over time.
C)They relate to organizational efficiency.
D)They focus on corporate social responsibility.
E)They relate to organizational effectiveness and profits.

Question

Quizplus · Accepted Answer

Financial measures are a crucial part of the balanced scorecard as they relate to the organization's financial performance and profitability. The balanced scorecard includes several other measures such as customer satisfaction, organizational efficiency, innovation, and corporate social responsibility, but financial measures are specifically linked to profits and effectiveness of the organization.

Which of the Following Statements Describes Financial Measures as a Part