Christopher Novak works for a multinational financial organization based in Britain. He was transferred to Japan ten months ago to impart training on a new process to the executives at the company's back office. After experiencing the initial excitement of getting to know the new culture and surroundings, Christopher has begun to feel frustrated that he cannot carry out a single conversation satisfactorily due to his lack of fluency in Japanese. He now misses home and feels helpless in this foreign assignment. Christopher is experiencing the _____ phase of the adjustment process.

Question

Quizplus · Accepted Answer

Christopher is experiencing resistance, which is the phase of adjustment characterized by frustration, homesickness, and a sense of helplessness. This typically occurs after the initial excitement wears off and before complete adaptation to the new culture. The other options (adaptation, biculturalism, elation, exhaustion) do not fit Christopher's current state.

Christopher Novak Works for a Multinational Financial Organization Based in Britain